At Oakeco our delivery service is free* to Mainland UK. Delivery is offered as part of our service. Where offshore delivery is required please contact our Sales Team for delivery rates and lead times.
*An exception to our free delivery is when complimentary internal doors are ordered individually and not as part of an internal sliding and folding door project. Please contact our Sales Team for delivery rates on these individual products.
Oakeco prides itself on ensuring that our customers receive the best service and as such only work with specialist delivery providers who have a clear understanding of our needs and are used to delivering our products. Our delivery providers work with us to ensure that their environmental impact is limited and as such work on a zone system to optimise load efficiency.
Our customers are contacted by our delivery provider a few days after order confirmation. Our delivery provider will make arrangements with our customers directly and delivery will normally take place within 21 days of order confirmation. If we are unable to deliver within 21 days due to the remoteness of a particular area this will be discussed directly with our customer. It is assumed that all properties are accessible by a medium/large vehicle. If this is not possible please let us know when placing your order.
We strongly advise our customers not to schedule work until such time as the delivery has been completed and all products are received.
If you have any questions regarding our delivery service please contact our Customer Support Team or refer to our Terms and Conditions.